# Privacy Policy

**Last Updated: May 19, 2025**

## Introduction

Welcome to Everyday Transfer (“we,” “our,” or “us”). At SAS Everyday Transfer, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website everydaytransfers.fr, use our transfer booking system, or engage with our services.

By using our website and services, you consent to the data practices described in this privacy policy. If you do not agree with the data practices described, you should not use our website or services.

## Information We Collect

### Personal Information

When you book a transfer or create an account with us, we may collect the following personal information:

– **Contact Information**: First name, last name, email address, phone number
– **Account Details**: Login credentials, including social login information if you choose to connect via Google or Facebook
– **Travel Information**: Flight details, accommodation name and address, travel dates and times
– **Passenger Information**: Number of adults and children, special requests
– **Payment Information**: Credit card information, billing address
– **Special Requirements**: Child seats, booster seats, infant seats, baggage information (suitcases, skis/snowboards, bicycles, golf bags)

### Automatically Collected Information

When you visit our website, our servers may automatically log the following information:

– **Usage Data**: IP address, browser type, operating system, device information, pages visited, time and date of visits
– **Cookies and Similar Technologies**: Information collected through cookies, web beacons, and similar technologies (see our Cookie Policy section for more details)

## How We Use Your Information

We use your personal information for the following purposes:

– **Providing Our Services**: To process and fulfill your transfer bookings, provide customer support, and ensure the safety and comfort of your journey
– **Account Management**: To create and manage your account, verify your identity, and provide personalized experiences
– **Communications**: To send booking confirmations, updates about your transfers, respond to inquiries, and provide important service-related notifications
– **Improving Our Services**: To analyze usage patterns, troubleshoot technical issues, and enhance the functionality and user experience of our website and services
– **Marketing**: With your consent, to send promotional emails about new services, special offers, or other information we think you may find interesting
– **Legal Compliance**: To comply with applicable laws, regulations, and legal processes

## Legal Basis for Processing

We process your personal information based on the following legal grounds:

– **Contract Performance**: Processing necessary to fulfill our contractual obligations to you (e.g., providing the transfer services you’ve booked)
– **Legitimate Interests**: Processing necessary for our legitimate business interests, provided these interests don’t override your fundamental rights and freedoms
– **Consent**: Processing based on your specific consent (e.g., for marketing communications)
– **Legal Obligation**: Processing necessary to comply with our legal obligations

## Disclosure of Your Information

We may share your personal information with the following categories of recipients:

– **Service Providers**: Third-party vendors who perform services on our behalf, such as payment processing, IT services, and customer support
– **Business Partners**: Partner companies that provide complementary services, including other transport operators as mentioned in our Terms of Service
– **Legal Authorities**: Law enforcement agencies, regulatory authorities, or other third parties when required by law or to protect our rights or the rights of others

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

## Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

In some cases, we may anonymize your personal information so that it can no longer be associated with you, at which point it is no longer considered personal data.

## Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

## Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

– **Right to Access**: The right to request copies of your personal information
– **Right to Rectification**: The right to request that we correct inaccurate or incomplete information
– **Right to Erasure**: The right to request that we delete your personal information in certain circumstances
– **Right to Restrict Processing**: The right to request that we restrict the processing of your personal information in certain circumstances
– **Right to Data Portability**: The right to request that we transfer your personal information to another organization or to you
– **Right to Object**: The right to object to our processing of your personal information
– **Right to Withdraw Consent**: The right to withdraw consent at any time where we rely on consent to process your personal information

If you wish to exercise any of these rights, please contact us using the details provided in the “Contact Us” section below.

## Cookie Policy

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files that are stored on your device when you visit our website.

### Types of Cookies We Use

– **Essential Cookies**: Necessary for the website to function properly
– **Analytical/Performance Cookies**: Help us understand how visitors interact with our website
– **Functionality Cookies**: Enable enhanced functionality and personalization
– **Targeting Cookies**: Used to deliver relevant advertisements and track campaign performance

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.

## Third-Party Links

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to read the privacy policy of every website you visit.

## Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

## International Data Transfers

Your personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws than your country of residence.

Whenever we transfer your personal information outside of the European Economic Area (EEA), we ensure a similar degree of protection by implementing appropriate safeguards, such as standard contractual clauses approved by the European Commission.

## Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated privacy policy on this page with a new effective date. We encourage you to review this privacy policy periodically.

## Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:

– **Email**: booking@everydaytransfer.fr
– **Postal Address**: [Insert Physical Address]
– **Phone**: +33 7 66 80 02 44

## Complaint Resolution

If you have a complaint about our use of your personal information or response to your requests, you may submit a complaint to the data protection regulator in your jurisdiction. We would, however, appreciate the opportunity to address your concerns before you approach a data protection authority, so please contact us in the first instance.

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By using our website and services, you acknowledge that you have read and understood this privacy policy and agree to be bound by its terms.